Hotel Policies

RESERVATION

Reservations can only be confirmed with online payment and by providing a verification number.

We thank you for your reservation. Please take note of our sales policy:

• Prepayment of 100,00% required for your reservation. We accept all major credit/debit cards (MasterCard, Visa, and AMEX)
• Check-in time is after 14:00 on arrival day.
• Check-out time is before 12:00 on departure day.
• Late check-out may result in extra charge.
• Your room will be guaranteed for late arrival.
• Room rates include VAT, Free Wi-Fi, and Free Breakfast.
• Note that children aged 6 and older are charged the adult rate. Please include them in the number of adults.

* Please do not hesitate to contact our reservation office at the following e-mail address: hanna-reservation@apochi.com for any additional info.

CANCELLATION

Reservations can only be confirmed with online payment and by providing a verification number. 2. For a full refund, cancellation must be made one week prior to arrival date. 3. There will only be a 50% refund for cancellations made less than a week before check-in date. Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation Policy. You can email us at hanna-reservation@apochi.com for any additional info.

LEGAL DISCLAIMER

We use the latest, most secure technology available. However, being a publicly accessed site we cannot be held responsible for the malfunctions caused by harmful components, viruses and spyware on the internet. We urge you to protect your information and/or system by installing the anti-virus protection software. The user agrees that Hanna Boutique Hotel is not held responsible for any malfunctions caused by a disruption of the telephone and internet services, ISP, electronic or hardware problems or failures of any kind. Hanna Boutique Hotel is a public web service and thus subject to availability. We are therefore not liable for any direct, indirect, incidental, special or commercial damages, including loss of profits – and resulting from use of this site or inability thereof. Hanna Boutique Hotel reserves the right to modify any information in this document and will post the revised version on site.

CHECK-IN | CHECK-OUT

Check-in is at 14:00.
Check-out is at 12:00.
Please let the hotel staff know if you need more time before check-out.